Service Representative

The International Brotherhood of Electrical Workers (IBEW) Local Union 48 is seeking to add an individual to join our Membership Services Team for a duration expected to be 6 months in our Portland, OR, Business Office to assist in daily office operations. On a day-to-day basis this employee will support the Business Office by answering phones, responding to e-mails, and helping members and visitors in person.

This individual will be able to multi-task, will be detail-oriented, and a clear communicator.

• Assist in tasks such as answering phones, e-mails, and assisting members and visitors to the Business Office
• Assist in routine tasks as needed such as member letters, union status letters, member communication, and other forms of staff support
• Aid with special projects as assigned

• Able to exercise sound judgment, discretion, and foster positive and professional working relationships
• Able to clearly and effectively communicate
• Able to collaborate
• Detail-oriented
• Able to quickly learn electronic systems and databases with proper training

• High school diploma, GED or equivalent
• 3+ years of office experience
• Experience managing multiple tasks and projects with deadlines
• Experience using Microsoft Office Suite, including Outlook, Word, and Excel

• Experience with Labor Unions
• Familiarity with contract administration

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

This is a temporary position. IBEW Local 48 offers a full compensation package including health and retirement benefits.

Please submit a cover letter and resume along with one letter of recommendation and three references to  Resumes without cover letters and/or references will not be considered.

• Background check
• Drug screening (we are a Drug Free Workplace)

This position is represented by OPEIU Local 11.

Please direct questions to  or 503/889.3667.