People and Culture Coordinator II

Working Conditions

Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure

This position is responsible for supporting a variety of employee services across multiple locations. Areas of support include at least four of the following:
Benefits, Leave, Compensation, Talent Acquisition, Onboarding, Talent, Learning, Safety, Data Verification, Records, and more. Work is routine to intermediate in nature and involves moderate guidance from leadership or colleagues.

Estimated Hiring Range

$25.42 - $31.07

Bonus Target

Bonus - SIP Target, 5% Annual

Current Care Oregon Employees:
Please use the internal Workday site to submit an application for this job.

• Provide operational support for employment services, such as new hire forms review, I-9 verifications, license and certification tracking, position description formatting, and more.
• Ensure work is done in alignment with internal procedures and/or external compliance regulations; contribute to job aids.
• Perform data verification, including running routine audit reports and working with Centers of Excellence to ensure data quality and accuracy; participate in researching, correcting data, and collecting missing information.

• Review Help Cases in Workday; respond to routine and intermediate questions and some complex cases with assistance; assign most complex cases to colleagues, leadership, or Centers of Excellence as appropriate.
• Guide leaders and employees in where to find information or how to perform routine to intermediate employment tasks.
• Review and respond to emails and phone calls; refer inquiries to other team members as needed.

• Coordinate leader and employee resources SharePoint or other storage locations with limited guidance.
• Collect new and/or update Help Case Articles in Workday, ensuring consistent formatting; provide input to content decisions.
• Maintain library of SOPs and Job Aids; work with Centers of Excellence for updates.
• Assist with coordinating policy reviews and updates; may provide input into policies.

• Create routine to advanced documents in Word, Excel, and PowerPoint.
• Schedule meetings, which may include room set-up and coordination of technology needs with IS.
• Organize, file, and maintain documents in accordance with department policies.
• Make photocopies; scan, mail, and email documents to internal and external stakeholders.
• Process mail and ensure necessary office supplies are in stock.
• Perform other routine to advanced administrative tasks as needed.

• Minimum 3 years’ experience providing administrative or operational support, including a minimum of 2 years’ experience in Human Resources

• Experience providing administrative or operational support for three or more HR functions

• Moderate understanding or ability to quickly learn Human Resources functions and support procedures
• Moderate understanding or ability to quickly learn relevant compliance requirements/laws

• Advanced communication skills, including verbal, written, and listening
• Advanced customer service and interpersonal skills
• Effective organizational and time management skills; strong attention to detail
• Advanced skills with Microsoft Office Suite; ability to quickly learn new systems
• Ability to perform work using professionalism, sensitivity, and confidentiality
• Ability to collaborate effectively with colleagues in a team environment
• Ability to grow and apply critical thinking and problem-solving skills
• Ability to work with some supervision and prioritize work
• Ability to work effectively with diverse individuals and groups
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions

Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure

Member/Patient…