People and Culture Coordinator III

Overview

This position is responsible for supporting a variety of employee services across multiple locations. Areas of support include at least four of the following:
Benefits, Leave, Compensation, Talent Acquisition, Onboarding, Talent, Learning, Safety, Records, and more. Work is intermediate to complex in nature and involves limited guidance from leadership. Provides technical guidance to People and Culture Coordinators and other department colleagues.

Estimated Hiring Range
$28.23 - $34.50

Bonus Target
Bonus - SIP Target, 5% Annual

Current Care Oregon Employees:
Please use the internal Workday site to submit an application for this job.

• Provide operational support for employment services, such as new hire forms review, I-9 verifications, license and certification tracking, position description formatting, and more.
• Ensure work is done in alignment with internal procedures and/or external compliance regulations; lead development or review of team job aids.
• Perform data verification, including running routine to advanced audit reports and working with Centers of Excellence to ensure data quality and accuracy; assist in researching, correcting data, and collecting missing information and provides guidance to colleagues relating to data anomalies.

• Review Help Cases in Workday; regularly respond to routine to complex questions with minimal assistance; assign the most complex cases to colleagues, leadership, or Centers of Excellence as appropriate.
• Guide leaders and employees in where to find information or how to perform routine to advanced employment tasks.
• Review and respond to emails and phone calls; refer inquiries to other team members as needed.

• Coordinate leader and employee resources SharePoint or other storage locations with limited guidance.
• Collect new and/or update Help Case Articles in Workday, ensuring consistent formatting; provides input to content decisions.
• Maintain library of SOPs and Job Aids; work with Centers of Excellence for updates.
• Assist with coordinating policy reviews and updates; provide input into policies.

• Create routine to complex documents in Word, Excel, and PowerPoint.
• Schedule meetings, which may include room set-up and coordination of technology needs with IS.
• Organize, file, and maintain documents in accordance with department policies.
• May assist with making photocopies, scanning, and mailing; email documents to internal and external stakeholders.
• May assist in processing mail and ensure necessary office supplies are in stock.
• Perform other routine to complex administrative tasks as needed.

• Minimum 4 years’ experience providing administrative or operational support, including minimum 3 years’ experience in Human Resources

• Experience providing administrative or operational support for four or more HR functions

Knowledge

• Proficient understanding of Human Resources functions and procedures
• Proficient understanding of relevant compliance requirements/laws

Skills And Abilities

• Excellent communication skills, including verbal, written, and listening
• Excellent customer service and interpersonal skills
• Strong organizational and time management skills; high attention to detail
• Proficient with Microsoft Office Suite; ability to quickly learn new systems
• Ability to perform work using professionalism, sensitivity, and confidentiality
• Ability to collaborate effectively with colleagues in a team environment
• Ability to effectively apply critical thinking and problem-solving skills
• Ability to work with minimal supervision and prioritize work
• Ability to work effectively with diverse individuals and groups
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day

Work Environment(s):
Indoor/Office (checked), Community, Facilities/Security,…