Assistant Director, Business Operations

Position Announcement

Proposed Start Date

Proposed Start Date 02/17/2026

Classification Title Administrative Support

Rank N - No Rank

Working Title Assistant Director, Business Operations

Department 333010 - SHC Ctr f/Stdnt Health & Cnsl-Offic

Position Number D91248

Representation UU - Unclassified Unrepresented

Renewable Renewable

End date, if applicable

Position FTE 1.0

Tenure Status N - not applicable

Position Summary

Brief Description of PSU/School/Dept

Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 22,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life
, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

Position Summary

SHAC Administrative Services is aligned with Portland State University’s commitment to the betterment of student wellbeing. Being a multifaceted department, we serve as an internal support structure to our integrated clinic’s daily operations, as well as a student-facing resource that empowers students to access care at SHAC.

Internally, Administrative Services manages daily support operations, including: medical records, business operations, marketing, communications, insurance coordination, software support, quality assessment, purchasing and billing. This administrative support empowers our Counseling Services, Health Services, Dental Services, and Health Promotion departments to focus on providing exceptional care and outreach to each and every PSU student accessing SHAC services.

When interacting with students, the Administrative Services team executes scheduling, receptionist duties, marketing communications, education, and outreach. This crucial work creates an accessible and approachable experience for students who are independently navigating their own healthcare.

The Assistant Director for Business Operations is responsible for the daily oversight of SHAC Administrative Services, providing assessment for all departments within SHAC, and HR Coordination.

Minimum Qualifications

• BA/BS from an accredited university.

• 2 years of direct management and supervisory experience including ability to hire, fire, impose progressive discipline and review employees.

• 2 years of experience managing business operations in a complex business or higher education organization

• Experience developing and implementing policies and procedures.

Preferred Qualifications

Recommended Preferred Qualifications

• Knowledge of Assessment practices

• Experience creating and coordinating survey initiatives to evaluate programs.

• Create an environment that acknowledges, encourages, and celebrates differences.
• Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
• Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours

Work Days/Hours Monday-Friday between 8-5:30

Total Compensation Range & Benefits Statement

The starting salary rate for this position will be between $65,100 and $75,686. The starting salary may be negotiable above this range, however, it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the…