Front Office Professional

Description

Premier Press is one of the largest creative production companies on the West Coast, working with some of the most recognizable brands from around the world. If you’re someone who’s a self-starter, detail oriented and motivated to learn, this could be a great opportunity to work at an exciting and growing company. Visit to see our great work!

Bring order to the chaos of creative production and distribution, making it easy to bring your brand to life.

Create a world free from dull marketing.

• Go Beyond
• Discover New Ways & Ideas
• Respect Ourselves, Each Other, and Our Community
• Deliver the Best Client Experience

Job Title:

Front Office Professional

Classification:
Full‑Time, non‑exempt

Pay Range:
Starting at $19.50

Reports to:

Controller

Location:

In‑Office (no remote), 5000 N Basin Ave., Portland, OR 97217

Schedule*:
Monday - Friday, 8am – 5pm

• Health insurance (100% employer‑paid premiums)
• Basic Life Insurance (employer paid)
• Dental & Vision Insurance (low‑cost premium)
• Employee Assistance Program
• Mass‑Transit Reimbursement Program helps employees save on commuting costs
• 401k with annual profit sharing
• Paid Time Off, increases with tenure
• Paid Holidays
• On‑the‑Job training w/ growth opportunities

As our Front Office Professional
, you’ll be the first point of contact for visitors, customers, and vendors. In this receptionist role, you’ll keep the front desk running smoothly by completing administrative tasks while supporting other departments (primarily Accounting) with a variety of assignments and responsibilities. This is a great opportunity to grow your skills, work with a collaborative team, and be part of an exciting company.

• Maintain a high level of professionalism with providing superior customer service to our external and internal clients, visitors, vendors, and other guests while in person, over the phone, or via email.
• Facilitate and foster new and existing relationships with our clients.
• Address all inquiries in an effective and efficient manner.
• Maintain the cleanliness and organization of the front office area.
• Support the accounting, billing, marketing, purchasing and other departments as needed.
• Perform tasks assigned including, but not limited to, data entry, processing, and monitoring of accounting transactions.
• Answering and transferring calls, greeting and assisting visitors, and maintaining compliance with building access and security protocols.
• Maintain office supplies, filing systems, company phone list, safety protocol lists, and ensure the front office remains organized and professional.
• Other duties. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• High School Diploma (or GED equivalent) or relevant experience
• Must have extraordinary customer service skills with a positive attitude.
• Ability to effectively use and maintain office equipment. Computer literate.
• Solid knowledge and experience in Microsoft Office Suite
• Ability to read, write, and speak English
• 2+ years experience as a front office professional preferred, but not required.

• Must be dependable and punctual to fulfill scheduling requirements. The schedule is set so the front office operates during business hours Monday‑Friday 8am‑5pm.
• Passion for providing excellent customer service.
• Positive attitude with strong interpersonal and communication skills.
• Organized and able to handle multiple priorities in a fast‑paced environment.
• Outstanding communication and typing skills
• Comfortable with Microsoft Word, Excel, Outlook, and Adobe Acrobat (PDF).
• Problem‑solver with great attention to detail.
• Team player who enjoys helping others.

Work Environment: This job operates in a professional office environment. This role routinely utilizes standard office equipment.

The physical demands described here are representative of those that must be met by an…