Administrative​/Clerical Support Specialist

Administrative / Clerical Support Specialist

The Puget Sound Agency is seeking a detail‑oriented Administrative / Clerical Support Specialist to provide comprehensive clerical, administrative, and computer-based support to office staff. This role requires strong typing and word processing skills, knowledge of office procedures, discretion with sensitive information, and the ability to coordinate effectively with internal and external stakeholders.

• Perform typing and word processing duties, including preparation of technical reports, memoranda, and correspondence
• Use standard office equipment, including computers, calculators, and other office technology
• Maintain accuracy in spelling, grammar, formatting, and technical terminology
• Review publications, directives, and materials that may impact office operations and take appropriate follow‑up actions
• Anticipate supervisor needs and prepare materials to support responses to correspondence and phone inquiries
• Provide clerical and administrative support aligned with office duties, priorities, policies, and program goals
• Coordinate work activities with other offices and staff
• Advise clerical staff on new procedures, regulations, and required information for reports or conferences
• Exercise sound judgment and tact when responding to inquiries from agency staff, other government entities, Congressional offices, and the general public
• Assist clients with General Assistance applications and monitor individual cases, as assigned

• Proficiency in typing and operating computers and word processing software
• Strong knowledge of English grammar, spelling, technical terminology, and report formatting
• Ability to operate calculators and other standard office equipment
• Willingness and ability to be trained on new office equipment and software
• Ability to follow oral instructions and learn new computer programs related to data transmission and receipt
• Full knowledge of clerical practices and office procedures
• Strong written communication skills, including the ability to compose memoranda and reports
• Understanding of confidentiality requirements and proper information handling
• Knowledge of, or ability to learn, agency programs and General Assistance policies
• Strong organizational skills and ability to coordinate with multiple offices

• Prior experience in clerical or administrative support roles
• Experience working in a government or public service environment
• Familiarity with technical or program‑based administrative support functions

• Position requires regular interaction with agency staff, external agencies, and the public
• Ability to manage multiple priorities and meet deadlines in a professional office setting