Billing Specialist

Overview

This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Billing/Collection Specialist to join our team in our Portland office. This position offers the flexibility to be fully remote while working within reasonable commuting distance from our Portland office. The role is responsible for maintaining work-in-progress records, processing client invoices, monitoring time entry deadlines, editing billing memos, and other tasks as assigned.

The specialist will also serve as back-up to Portland Collections, working with internal accounting teams, attorneys, secretaries, and firm clients to resolve outstanding invoice issues. The role involves independently managing assigned client accounts and taking initiative to review and resolve client accounts before they become uncollectible.

At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.

• Use Aderant Expert Billing to process pre-bills and generate invoices in compliance with attorney instructions and client guidelines, ensuring the billing work product is accurate and meets client and attorney needs
• Collaborate with the electronic billing department and other Accounting teams to ensure invoices are processed in a timely manner
• Ensure correct setup of client/matter information and invoice templates
• Respond to attorney inquiries regarding work-in-progress records and general billing requests
• Monitor and collect assigned accounts receivable; escalate unresolved issues to management when appropriate
• Use the firm s collections software to manage client accounts and maintain an accurate record of communications, contacts, payments, deadlines, attorney preferences, and other pertinent information
• Develop and independently manage a process to meet multiple overlapping deadlines
• Generate and distribute template reminder statements; communicate with clients using verbal and written methods to send custom payment inquiries
• Produce various statistical reports and spreadsheets
• Maintain work-in-progress records and update upon request
• Assist with accounting projects, as needed, to promote best practices
• Maintain regular and consistent attendance and punctuality; adhere to schedule by being timely on breaks, lunches and meetings, and work overtime as needed

• 1+ years of relevant experience in a professional office environment with strong customer service experience required, preferably in a legal environment
• Bachelor s Degree preferred (Finance or Accounting degree a plus)
• Previous experience in a professional services organization, supporting a multi-office environment, preferred
• Advanced skills in Microsoft Excel and Microsoft Word
• Strong written and verbal communication skills including the ability to build effective relationships with all levels of staff and attorneys
• Exhibit a high degree of critical thinking
• Ability to problem-solve
• High degree of accuracy, attention to detail, and quality control
• Ability to manage multiple tasks and adapt to heavy workloads and new assignments in a fast-paced environment
• Ability to work overtime as needed

Davis Wright Tremaine LLP is an AmLaw 100 law firm with 10 offices nationwide. We are committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client s and each lawyer s work and personal pressures, business objectives, and legal needs; anticipating their needs; and delivering what matters most to them.

DWT offers competitive compensation in addition to ample benefits including but not limited to:

• Choice of health and vision insurance plans
• 2 paid volunteer days for qualifying community service work
• Dental plan
• Fertility and adoption benefit
• Paid sabbatical after 13 years of service
• Tuition reimbursement
• Commuter benefits
• Retirement contribution

This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities. Davis Wright Tremaine LLP fosters a culture where all talented individuals — including those traditionally underrepresented in the legal profession — can have, and see, paths to success. Our commitment to diversity, equity, and inclusion sits on four pillars:
Community, Growth, Education, and Engagement. Learn more about the firm s commitment to DEI here:

Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process. If you need accommodation during the application or recruiting process, please email [email protected].