Software Developer; Focused

Software Developer

All open positions Apply

Reports To: Engineering Manager

Position Status: Full-Time

FLSA Status: Exempt

Compensation: Starting at $100,000/year

Location: Portland, Maine headquarters, hybrid, or fully remote location within the United States

Position Summary
:
If you are energized by building technology that solves real problems, do not miss this opportunity to join a fast-growing enterprise software company making an impact on the global manufacturing market. As a Software Developer focused on customer success at High Byte, you will be engaged in all phases of the software development lifecycle required to design, develop, and deliver the company’s industrial software products to market.

Your day-to-day work will primarily revolve around triaging and resolving customer-reported issues, investigating and debugging complex problems across the product, and delivering high-quality fixes and improvements. You will work closely with the Customer Success team to understand customer use cases, reproduce issues, and provide timely, effective solutions. In addition, you will design and implement customer-specific enhancements, contribute to testing and validation efforts, and ensure fixes are well-documented and production-ready.

Regular collaboration with peers, clear communication of findings and progress, and a focus on reliability and customer impact are central to this role. As a Software Developer focused on customer success, you will contribute to product stability, customer success, and targeted enhancements while also participating in new product design and R&D projects, with opportunities to grow your role as the company continues to scale.

• Contribute to technology vision and initiatives
• Design, develop, modify, and unit test new and existing software with a focus on reliability and customer impact
• Analyze real-world customer use cases, environments, and requirements to deliver effective fixes and enhancements
• Triage, investigate, and resolve customer-reported issues in collaboration with the Customer Success team
• Direct system testing and validation procedures
• Contribute to product documentation
• Practice fail-fast agile methodologies
• Engage in peer design and implementation reviews
• Communicate effectively with colleagues, partners, and end-users

• Experience with full-stack development (Java and React preferred)
• Experience with various programming technologies (REST, JSON, SQL, TCP/IP, and Security preferred)
• Experience with various software development tools (Intelli
  
  J, Maven, Visual Studio Code, and Git Hub preferred)
• Understanding of TCP/IP communications, threading, synchronization, and other lower-level programming constructs preferred
• Understanding and practice with agile software development (SCRUM)
• Familiarity with various operating systems (Windows and Linux)
• Familiarity with industrial automation, IIoT, analytics, and/or machine learning a plus
• Customer-focused mindset with a willingness to collaborate across teams to diagnose problems and deliver effective solutions

• Bachelor’s degree or equivalent foreign degree in computer science or related field
• 2+ years of professional programming experience (B2B software preferred)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Veterans and immigrants are encouraged to apply.

To apply for the position above, please submit your resume.