Service Technician Trainee

Service Technician 1 Trainee

Location:

Portland, ME

Summit is a natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Joining the Summit team means committing to safety, innovation, and excellent customer service.

Service Technicians are responsible for maintaining outstanding customer service while performing skilled work that includes installation, repair, and maintenance of natural gas distribution facilities. The role involves manual labor, customer interaction, and serving as a first responder during emergencies.

• Initiate gas service, perform leak investigations, and make repairs
• Locate gas lines
• Read gas meters
• Conduct load surveys
• Complete work order system documentation
• Serve as first responder in emergency situations
• Perform other duties as assigned

• High school diploma or GED

• Proficient with personal computers and software including MS Word, Excel, and Outlook
• Possess a valid state driver’s license with a good driving record and the ability to operate company vehicles safely
• Gain and apply knowledge of industry and company safety standards and regulations
• Demonstrate aptitude for basic mechanical tasks and use proper tools for tasks such as installing and reading pressure gauges, voltage meters, pipe locators, repairing service lines, performing bar tests, and classifying underground leaks
• Respond to customers with courtesy and knowledge, in person and by telephone, applying good judgment and customer service skills
• Possess effective oral and written communication skills
• Manage multiple tasks, projects, or activities through completion
• Adapt quickly and respond well to changing priorities
• Work well independently and in a team-based environment to accomplish assignments and achieve objectives
• Commit to compliance with applicable laws and regulations and company policies, completing all required training courses in a timely manner
• Adhere to the company’s values and business practices consistently
• Position is covered under D.O.T. regulations and the Summit Utilities Drug and Alcohol Policy, including random testing

Summit offers competitive pay and comprehensive medical, dental, vision, and other benefits that provide flexibility, choice, and support when employees need it most.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.