Westin Portland Harborview - General Manager

Westin Portland Harborview - General Manager

Address: 157 High Street, Portland, ME, 04101

At Aimbridge, the General Manager is responsible for all aspects of operations for their assigned property, ensuring financial performance is optimized, high-quality service levels are maintained, and the hotel complies with all regulations and standards. The role requires strong leadership in sales and budget initiatives, effective systems management, and a commitment to enhancing the guest experience.

• Financial Management: Optimize financial performance by maximizing revenue and controlling expenses. Work with financial data to support hotel operations effectively.
• Topline Involvement
  :
  Lead the development and execution of sales plans and budget initiatives. Engage actively in hotel sales efforts, including meeting with top accounts and potential clients to drive business growth.
• Systems and Reporting: Utilize Windows operating systems, spreadsheets, and word processing for effective management and reporting. Quickly evaluate and select among alternative courses of action to enhance operational efficiency.
• Guest
  
  Experience:
  
  Ensure high-quality product and service levels by maintaining a strong customer service orientation. Listen to and resolve guest concerns, ensuring their satisfaction and loyalty.
• Leadership: Provide hands‑on leadership to support, supervise, and guide management teams and associates. Motivate, coach, counsel, and discipline personnel to foster a positive, team‑oriented environment that focuses on guest satisfaction.
• Networking and Relationship Building: Skills in building and maintaining relationships with key stakeholders, including corporate representatives, owners, vendors, and local community leaders.

At least 6 years of progressive experience in a hotel or related field, or a 4-year college degree with 4 to 5 years of related experience, or a 2-year college degree with 5 to 6 years of related experience.

Valid driver's license for the applicable state.

• Forecasting Accuracy
• GSS
• Driven Profitability
• Topline/Bottomline acumen
• Ability to attract and nurture top talent

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

The Westin Portland Harborview provides travelers with a perfect vista to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites.

Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly® Bed. They can re‑energize in our state‑of‑the‑art Westin WORKOUT® Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on‑site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views.

Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.