VP, Platform Services

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status‑quo.

Unum is changing, and we’re excited about what’s next. Join us.

General

Summary:

This leader is responsible for delivering technology solutions to meet Unum’s business needs and goals. He/she provides direction, guidance, and strategic insight to senior leadership teams with the objective of maximizing growth, profitability, and stability. This leader is a significant contributor to the development and implementation of the organization’s three to five year road map and provides the day-to-day leadership to ensure business and technology outcomes are achieved.

This incumbent of this role must be able to effectively partner, negotiate and influence business and IT senior leadership to ensure the successful delivery of enterprise solutions. The leader will possess amazing drive, a can‑do/will‑do attitude, innovation, love of technology, leading edge thinking and be inspirational and able to have a positive impact on the organization. This leader sets the technology direction for this organization, and is responsible for delivering the technology that the company depends upon to be successful.

• Identify, design, and implement state‑of‑the‑art technology solutions to meet Unum’s current and future business needs. Manage the overall direction of the company’s technology through strategic planning and evaluation.
• Evaluate technology trends and developments for business opportunities and risks, and introduce strategies to capitalize on these opportunities and to mitigate risks.
• Partners closely with business leaders to understand Unum’s business, the external marketplace, and the needs of our customers. Leads the IT governance activities to ensure close partnership with the business and transparency in all IT initiatives.
• Analyze and effectively communicate complex business and IT issues/needs and act as a consultant to help business leaders identify technology solutions to improve their operations efficiency and effectiveness and support growth goals.
• Keeps innovation at the forefront. Leverages fresh perspectives, breakthrough ideas, and new paradigms to create business technology value.
• Monitor information technology performance and recommend continual improvements; continuously focuses on improving process and practices that create the most value.
• Build, lead, develop, mentor and coach a high performing, empowered staff of business and IT professionals across various locations.
• Support the identification and implementation of a flexible technical architecture to support growth.
• Effectively manage operating expenses within the established budget; continually reviewing opportunities for reducing expenses and driving efficiencies. Identifies and recommends strategic investments that have positive ROI.
• Oversee creation of IT business plans in support of business needs and technology strategy, partnering closely with business leadership. Consistently delivers results against defined plans.
• Leverages external partners effectively in all aspects of IT, from strategy through delivery. Able to manage complex vendor relationships and hold vendors accountable for results.
• Ensure the security and protection of data, information systems and…