Measurement Technician III

Department(s): Human Resources
Reports to: Director III
FLSA status: Non-Exempt
Salary Grade: M - $85,000 - $141,086

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, November 16, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.

About Cal Optima Health

Cal Optima Health is the single largest health plan in Orange County, serving one in four residents. Our motto — "Better. Together.” — is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community’s health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring.

Cal Optima Health has been recognized as one of Orange County’s best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay!

About the Position

The Human Resources Business Partner (HRBP) will provide varied and complex human resource consultation on HR and organizational issues through the implementation of strategic initiatives and processes in Employee Relations (ER). The HRBP will serve as a key contributor and liaison on ER matters, including administrative investigations, corrective actions, recommendations for training, relationship/team building, HR process improvement initiatives, HR policy review and development and administration of the performance evaluation and performance improvement processes.

The incumbent will work with internal customers to develop tailored solutions and will implement key HR initiatives agency-wide to meet business needs requiring a high degree of professional, organizational, interpersonal knowledge, skill and sensitivity. The incumbent will work independently, may train and advise others and will exercise confidentiality, discretion and judgment within the HR department and with Cal Optima Health’s stakeholders.

Duties & Responsibilities

• Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
• Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
• Oversees ER matters, including but not limited to counseling and assisting department management with determining the need for an appropriate implementation of corrective actions, conducting and documenting administrative investigations/actions, triaging complaints, terminations, performance management, allegations of discrimination, harassment, retaliation, workplace violence and other policy violations.
• Assesses and refines current HR handbook, policies and practices to align with best practices and addresses existing laws and regulations.
• Implements, interprets, communicates and maintains HR policies, procedures and ER process improvements.
• Analyzes ER trends, proposes integrated solutions and proactively conveys the items to the Director of HR.
• Drafts well-written and comprehensive investigative reports that contain factual and objective support for any conclusions and provides accurate and timely briefings regarding the results of the pending and completed investigations, inquiries or other personnel matters.
• Counsels employees seeking ER advice and when appropriate refers to the Employee Assistance Program (EAP).
• Develops and maintains partnerships with department leadership by communicating and interpreting ER policies and practices and supporting management decision-making processes in related matters.
• Manages off-boarding, involuntary termination meetings, including a reduction in…