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Case Manager - Medical Outreach

Job in Portland, Cumberland County, Maine, 04122, USA
Listing for: MaineHealth
Full Time position
Listed on 2026-02-07
Job specializations:
  • Healthcare
    Healthcare Administration, Community Health
Job Description & How to Apply Below

Description

Maine Medical Center

Portland, ME
Professional - Nonclinical
Req #: 47869

This is a salaried,in-person position based at79 Bramhall Street in Portland, Maine,supporting both in-patient services at Maine Medical Center (MMC) and outpatient oncology practices. The role is part of a dedicated team that operates Monday through Friday between 7:00 AM and 5:30 PM, with a rotating Saturday coverage schedule.

In this role, team members meet with patients and their families to assess eligibility for a wide range of community, state, and federal programs. These include Medicaid, Marketplace insurance, SNAP, PHIP, long-term care, disability, Medicare, and Free Care (Maine Health Charity Care). Staff provide comprehensive, hands-on support throughout the entire application process, ensuring patients have access to the resources they need.

The team also plays a vital role in discharge planning by submitting long-term care applications for patients who will require placement in a facility after hospitalization.

Team members meet with patients bedside at Maine Medical Center and support outpatients at the South Portland and Scarborough oncology practices.

Travel between these locations is required.

Since 2001, our nationally recognized programs have helped hundreds of thousands of community members access:

  • Affordable health coverage and high-quality health care
  • Assistance with transportation, housing, food and health care system navigation

Access to Care helps people who don't qualify for public or private healthcare coverage programs get the healthcare they need.

Summary

The Case Manager - Medical Outreach role is responsible for the provision of case management services and achievement of positive intervention outcomes for assigned clients. They work on-going with patient caseloads, delving deeper into more medically and socially challenging issues and health needs, addressing barriers for patients.

Required Minimum Knowledge, Skills, and Abilities (KSAs)
  • Education:

    Bachelor's Degree preferred, with a specialization in Psychology, Behavioral Health, Social Work, Special Education, Counseling, Rehabilitation, Nursing, or closely related field preferred.
  • License/

    Certifications:

    Current applicable state(s) license as a Licensed Social Worker preferred. Valid driver's license and reliable vehicle required.
  • Experience:

    With a bachelor's degree:
    Two years of experience in a community health setting, including one year of case management experience required. In lieu of bachelor's degree:
    Three years of directly relevant experience in a healthcare setting, including 6 months of case management experience. Experience collaborating with state and federal agencies, community agencies, municipal, and public programs preferred.
  • Additional Skills/Requirements

    Required:

    N/A
  • Additional Information

    With a career at any of the Maine Health locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

    We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

    Maine Health remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

    If you have questions about this role, please contact jennifer.ferrari

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