Referral Coordinator - Portland, ME

Medical Assistant – Novella Infusion

Portland, ME | 4 days/week | Mon, Wed, Thurs, Fri | 8:00 AM – 4:30 PM

Novella Infusion delivers top‑notch, personalized infusion services in a welcoming and professional environment. Our state‑of‑the‑art centers combine comfort, modern design, and cutting‑edge treatments. We partner closely with local providers to ensure the best outcomes for our patients.

• Referrals – Manage patient referrals to specialists, coordinate follow‑ups, and keep patients informed.
• Inventory Management – Monitor medical and office supplies, place orders, and ensure proper storage.
• Patient Interaction – Greet and assist patients during check‑in/check‑out, verify insurance, and collect payments.
• EMR Maintenance – Accurately document findings, appointments, and updates in the electronic medical record system.
• Administrative Support – Answer phone calls, respond to inquiries, and relay messages to appropriate personnel.
• Lab Work – Prepare and process lab samples, ensuring proper labeling and documentation.

• Organized Multitasker – Handle various tasks efficiently while maintaining attention to detail.
• Customer Service Focused – Provide friendly, compassionate care to patients.
• Tech‑Savvy – Proficient in EMR systems and other office software.
• Strong Communicator – Excellent interpersonal and verbal skills to work effectively with patients and other team members.

• High school diploma or equivalent; certification in medical assisting or healthcare administration is a plus.
• Previous experience in a healthcare administrative or medical assistant role preferred.
• Familiarity with medical terminology and basic healthcare procedures.
• Ability to thrive in a fast‑paced environment while maintaining professionalism.

• Medical, dental, and vision insurance – Keep you and your family healthy.
• Company‑paid short‑term disability and life insurance – Added peace of mind.
• 401(k) with company match – Help you plan for the future.
• Paid time off – Recharge and enjoy life outside of work.
• Paid parental leave – Support you during life’s most important moments.

If you’re ready to build a rewarding career in healthcare, we’d love to hear from you! Join Novella Infusion and help us deliver exceptional patient care every day. Apply today!