Underwriting Services Assistant

The Underwriting Services Assistant I is part of a team that is responsible for handling incoming and outgoing documents for the Underwriting Department. The Underwriting Services Assistant I reserves and rates new business submissions, indexes and routes incoming documents and reviews and approves print files for outgoing policy documents. The Underwriting Services Assistant I monitors and identifies experience rating and merit changes from NCCI and state bureaus and updates or assigns as needed.

They maintain Image Right files, monitor document imports and function as a primary point of contact to identify and resolve import system issues with IT. The Underwriting Services Assistant I prepares and mails special handling documents and tracks and processes returned mail.

• Monitors incoming quote requests and reserves, rates and assigns new business submissions.
• Scans, indexes and routes underwriting documents into business workflows.
• Reviews NCCI and state bureau reports to identify experience rating, merit and risk  and updates or assigns as needed.
• Updates and maintains Image Right files, monitors document imports, identifies import system issues and coordinates with IT to test and resolve import system fixes.
• Reviews and approves print files for outgoing policy documents.
• Prepares and mails special handling documents and ensures adherence to mailing requirements.
• Tracks, updates and reprocesses returned mail.
• Ensures that archived documents are stored and destroyed securely.
• Assists with special projects and initiatives as assigned.

• A high school diploma or equivalent is required. One year of administrative experience preferred. Prior experience in insurance is helpful.
• Ability to type with speed and accuracy and strong attention to detail required.
• Strong organizational skills and ability to manage multiple priorities and deadlines required.
• Strong written and verbal communication skills required.
• Proficiency in Microsoft Office Suite products preferred.

• Health Insurance options, Dental Insurance options and Vision Insurance
• Employee Life Insurance/AD&DD and Dependent Life Insurance options
• Short-term & Long-term Disability
• Health Savings Account with potential employer match
• Flexible Medical and Dependent Care Account
• Critical Illness Insurance
• Employee Assistance Program
• Legal/Identify Theft Insurance options
• Long Term Care Insurance
• Pet Insurance
• 401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
• 4 weeks of Paid Time Off (PTO)
• 11 paid holidays

• Student loan paydown and refinancing assistance
• Educational assistance for job related courses, seminars, certifications or degrees
• One paid day every year to volunteer for your non-profit of choice
• On-site fitness center (Maine) or fitness reimbursement
• Sit-Stand desks & daily stretch breaks

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace.