CFO Evolution - Custody Support worker HMP

Custody Support Worker Opportunity

Join our CFO Evolution Team:
We are looking for a compassionate and motivated Custody Support Worker to make a real difference in the lives of individuals in custody.

In this role you will support a caseload of participants within a prison environment from initial engagement and assessment through to the end of their sentence. You will provide motivational guidance and tailored support to help participants stay engaged, overcome personal challenges, and prepare for successful reintegration into the community.

Support is delivered through a mix of one‑to‑one sessions and group interventions, with a strong focus on pre‑release planning to ensure a smooth transition back into society.

We ideally seek someone with experience in one or more of the following areas: probation services, social care working with vulnerable adults or young people, prison or custody settings focused on rehabilitation or reintegration, substance misuse or mental health services involving motivational support or mentoring, or community outreach and housing support. Recent graduates eager to gain experience in the criminal justice sector are also welcome to apply.

This is a rewarding opportunity that will allow you to help our participants change their lives around!

In return for your dedication, knowledge, and commitment, we offer a competitive salary of £25,877 - £29,000 per annum (dependent on experience) with the following benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension – 5% Employee, 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There is an easy route below to upload your CV. If you need any further information, talk to our experienced Internal Recruitment Team on

What it means to be employee-owned.

Location: HMP Portland
Hours: 37 Hours per week
Contract: Permanent
Closing Date: 05 February 2026

• Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
• Collaborate closely with volunteer peer mentors and/or mentors to manage your caseload effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Contribute individually and as a team member to a learning environment where all colleagues can develop skills, share best practice, and engage in professional growth activities.
• Ensure effective case management and risk coordination with a particular focus on safeguarding adults and children, including timely notification of concerns regarding changes in individual risk to the Probation Service.
• Adhere to systems, policies and procedures to support the management of risk and meet all contractual targets.

• IAG Level 3 – desirable
• Desirable experience managing a caseload of participants
• Knowledge of electronic data entry and retrieval, and maintaining computer‑based information systems accurately and in a timely manner in a target‑driven environment
• Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
• Ability to motivate and sustain engagement of individuals

The Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Our aim is to equip individuals with the necessary skills to desist from…