Care Manager

Care Manager (517) (Healthcare)

Porterville, CA

Kings View is a nonprofit leader in providing behavioral health services to the underserved community, is currently seeking a driven Care Manager to join our mission to provide compassionate services to those with limited resources. Our ideal candidate will have a passion to promote social justice and societal awareness, respect for human dignity, and lead with integrity while listening and responding to the community in need.

The Care Manager is responsible for interacting directly with the Member and/or family, Authorized Representatives (ARs), caretakers, and/or other authorized support person(s), as appropriate. This position is also responsible for engaging with a multi-disciplinary care team to identify gaps in the Members care and ensure appropriate input is obtained to effectively coordinate all primary, behavioral, developmental, oral health, LTSS, CSs and other services that address social determinants of health (SDOS), regardless of setting, at a minimum.

• Conduct outreach, education, coordination, health promotion, assessment, care management, plan development, engagement targeting the most vulnerable persons in the community and with a focus on helping people obtain whole person wellness and recovery.
• Cooperate with healthcare and social service professionals to ensure delivery of resources that will assist them with funding, medical care, Veterans benefits, SSI, mental health, and other needs.
• Coordinate with those individuals and/or entities to ensure a seamless experience for the member and avoid duplication of services.
• Engage eligible members and oversee provision of ECM services, including the completion of the assessment, development of a care plan, and implementation of the care plan.
• Offer services where the member lives, seeks care, or finds most easily accessible and within managed care plan (MCP) guidelines.
• Connect member to other social services and supports they may need, including transportation.
• Advocate on behalf of members with healthcare professionals.
• Use motivational interviewing, trauma-informed care, and harm-reduction approaches.
• Coordinate with hospital staff on discharge plan.
• Accompany member to office visits, as needed and according to MCP guidelines.
• Monitor treatment adherence (including medication) and provide health promotion and self-management training.
• May include monitoring vital signs, if nursing certified.
• Encounter risk of working with persons with serious mental illness (SMI) that may include crisis situations; staff must call local emergency personnel, use crisis intervention techniques, and consult with a supervisor as soon as possible.

• High School Diploma (or Equivalent).
• Experience working with homeless, severely mentally ill, or substance use disorder diagnosed, and criminal justice populations.
• Knowledge of behavioral health, criminal justice system, and housing/homelessness, including challenges, needs, resources, interventions, and/or other content knowledge.
• Ability to prepare and conduct care management assessments and plans, communicate effectively with groups and individuals both verbally and written, instruct and assist in obtaining services and information.
• Develop program material and use effectively, establish, and maintain working relationships with a variety of agencies, organizations, and individuals.
• Able to work occasional evenings and weekends and in inclement weather and unsanitary conditions as needed.
• BA or BS preferred.
• Bilingual English/Spanish preferred.
• Certified Nursing Assistant (CNA) or Medical Assistant (MA) experience desired.

Since 1951, Kings View leads the community in providing behavioral health services to the underserved population. We have a strong tradition of commitment, and we focus on serving rural communities where health resources are often limited. Our people treat the community with care and compassion. We stand by our cornerstone and philosophy of valuing each person's worth, dignity and wholeness in body, mind, and spirit.

Our principal core values echo throughout the organization and into our patient-focused programs. At Kings View we are dedicated to continuing our demonstration in the unparalleled commitment to wellness and recovery within each community we serve. Join us and apply today.