AI Software Engineer

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee‑owned company. Kendall offers a great opportunity for a rewarding career.

Our employee‑ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We’re that company where people stay! We’re proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years.

At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success.

Reporting to the Professional Services Manager, the AI Software Engineer is a key member of the Kendall Professional Services team. The primary role of the AI Software Engineer is to develop, implement, and maintain software solutions that enable digital transformation in manufacturing processes, leveraging AI‑driven and generative AI‑powered technologies to enhance efficiency, automation, and scalability. This will also include some minimal engagement with various external customers to ensure the customers’ needs and questions are addressed.

Kendall’s Professional Services team exists to add value to customers by driving positive outcomes through Software as a Service solutions, developed, implemented and maintained by the team’s software engineers.

• Develop new standardized, AI‑enhanced, and configurable software solutions that drive positive customer outcomes
• Implement AI/ML‑driven technical solutions to optimize customer operations
• Maintain existing solutions and integrate generative AI models to enhance software capabilities
• Identify opportunities to apply machine learning (ML), deep learning, and generative AI to improve software efficiency and automation
• Own and prioritize opportunities passed from marketing, outside sales, and national accounts, integrating AI solutions where applicable
• Develop and deploy AI‑powered chatbots, recommendation systems, and process automation tools to enhance customer experiences
• Utilize natural language processing (NLP) techniques to optimize text‑based automation and user interactions
• Balance workflow and competing priorities while integrating predictive analytics and AI‑driven insights
• Provide technical support for implemented solutions, including AI model troubleshooting and optimization
• Maximize company value by utilizing strategic partner products, including AI and cloud‑based computing services
• Redeploy standard AI‑powered solutions already developed by the team
• Maintain and update software repositories like Git Hub, ensuring version control for AI‑related code
• Implement and adhere to high standards of program documentation, especially for AI model training and deployment processes
• Collaborate with QA engineers to develop and execute AI model testing, including unit testing, integration testing, and end‑to‑end validation
• Stay up‑to‑date with the latest AI, LLM, and software industry trends, applying best practices to enhance AI‑driven applications
• Participate in agile development methodologies, attending Scrum or Kanban meetings, sprint planning, and retrospectives
• Document AI‑driven software design, architecture, and processes for knowledge sharing and maintainable codebases
• Assist in developing SOPs for AI model deployment, monitoring, and improvement
• Provide technical guidance and mentorship to junior team members, particularly in AI and ML applications
• Ensure ethical and responsible use of AI‑powered tools
• Other duties as assigned

• Service Excellence
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and Collaboration
• Problem Solving
• Priority Setting
• Innovation Management
• Integrity

• Work Experience: 1 year experience as a Software…