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Help Desk Technician

Job in Portage, Kalamazoo County, Michigan, 49024, USA
Listing for: Midwest Fastener Corporation
Full Time position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
Responsibilities
  • Complete physical installations and removals of structured cabling components, cabinets, and pathway systems(cable trays).
  • Move equipment, racks, and related communications infrastructure materials.
  • Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage systems such as Category 3, Category 5, Enhanced Category 5, Category 6, and Fiber Optic Structured Cable Distribution Systems.
  • Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.
  • Evaluate, diagnose, and troubleshoot cabling infrastructure systems and perform repairs as necessary.
  • Complete required documentation in a variety of written and electronic formats according to company standards.
  • Set-up workstations with computers and necessary peripheral devices(routers, printers, etc.) Check computer hardware(HDD, mouses, keyboards, etc.) to ensure functionality.
  • Support company Network Engineer.
  • Performs other duties as assigned.
Qualifications and Requirements
  • Must have high school diploma or equivalent and/or combination of related experience.
  • Professional communication skills.
  • Ability to work collaboratively in a team-oriented environment, courteous and friendly demeanor.
  • Good organizational and time management skills.
  • Ability to exercise sound judgement and problem-solving skills.
Where: Kalamazoo

Hours:

8:00am-4:30pm

All qualified applicants will receive consideration for employment without regard to any characteristics or status protected by applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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