Community Association & Development Coordinator

JOB SUMMARY

The Community Association & Development Coordinator plays a key role in supporting both homeowner association (HOA) management and land development activities. This position ensures smooth and effective operation of HOA functions while providing essential coordination for neighborhood development initiatives. The ideal candidate is detail-oriented, collaborative, and adept at balancing administrative responsibilities with project-based development support.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Community Association Management (70%)

• Serve as the primary liaison between homeowners, outside management companies, association boards, and vendors
• Review and manage annual budgets; oversee assessments, billing, invoices, and collections
• Maintain accurate association records, homeowner databases, and vendor contracts
• Negotiate with contractors for association services
• Attend board meetings, annual meetings and committee sessions which can occur after 5pm
• Prepare & distribute agendas, notices and meeting minutes
• Ensure community compliance with community rules, governing documents, local regulations, and state statutes and issue notifications as needed
• Facilitate architectural review processes and respond to homeowner inquiries and issues
• Regular community site inspections and reports

Development Administrative Support (30%)

• Provide administrative support for residential land development projects, including document management and scheduling
• Provide administrative support for land acquisition and entitlement processes, maintaining accurate records and tracking progress
• Manage project files, ensuring proper organization and accessibility
• Serve as a liaison between internal teams, vendors, and municipal contacts, facilitating smooth communication

QUALIFICATIONS

• Associate or bachelor's degree in business administration or a related field preferred
• Candidates with at least 2 years of experience in community or HOA management (or a related field) and a strong background in property management are preferred.
• Strong computer skills with experience in all Microsoft programs including Excel, Word & Outlook
• Effective organization and communication skills with keen ability to prioritize and multi-task
• Detail oriented, strong team player, and able to work independently
• Familiarity with the greater Kalamazoo Area and/or local municipality staff is a plus
• Reliable transportation is required for travel between locations

PHYSICAL REQUIREMENTS

The work environment described here represents what the employee encounters while performing the essential functions of this job. This role involves prolonged periods of computer work and frequent use of hands for typing and using office equipment. Occasional standing, walking, bending, and reaching are required. The position includes regular physical inspections of properties, including walking on uneven terrain and/or construction sites, climbing stairs, and lifting to 20 pounds.

Safety gear must always be worn on construction sites.