Terminal Support Worker

Job Overview

DB Cargo UK is on an ambitious journey to become Europe’s leading rail logistics provider with a long‑term plan to shift traffic from roads, protect our climate and grow the economy. Join our team as a Terminal Support Worker and deliver the business requirements to the customer(s) in line with commercial agreements and Service Level Agreements (SLA) whilst ensuring that all work is completed safely.

Rail is one of the safest and most eco‑friendly means of transport, carrying enough materials to build 30 houses on a single freight train. By working with us you’ll directly contribute to reducing carbon emissions and shifting freight from roads to rail.

• Support and/or undertake all duties and processes as required by the business, customer or location need.
• Maintain records in line with business and customer processes in place.
• Provide internal and external customer service as required.
• Operate a forklift – if required.
• Load examination – if required.
• Act as First Aider – if required.
• Decant procedure – if required.
• Undertake the lining operation duties as set out in the Terminal SSOW and Risk Assessments, including all aspects of safety.
• Container liner bagging where applicable.
• Knowledge, training and understanding of harness use where applicable.
• Work to location specific knowledge and rules and regulations associated with the workplace and site.
• Offer flexibility to maintain delivery to the customer as may be required from time to time.

• Highly motivated and committed to your work.
• Flexible approach to shift working.
• Experience of teamwork and lone working.
• Work to the instruction of the person in charge.
• Extremely safety focused.
• Full UK manual driving licence.
• Located within a 60 minute commute of Port Talbot.
• Previous rail experience would be a bonus, however, this is not essential as full training will be provided.

• Starting salary: £23,311 per annum.
• Company pension scheme.
• 31 days paid holiday each year in addition to 2 public holidays.
• Family Reward Benefit Scheme.