Scheme Support Officer

Summary

A part-time (22hrs) Scheme Support Officer in a well-established young person’s Supported Accommodation service in Neath. You will be working on a rolling rota basis which includes working days, evenings, weekend availability and sleep-in shifts.

Codi Group is a not-for-profit with a big heart and an even bigger mission. As Wales’s largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

This is a Scheme Support Officer role based in our Young Persons Supported accommodation service, Clarewood, Neath. Working in a team, you will provide support to a range of young people aged 16-25 who are homeless and aim to gain independence. You will act as a first point of contact and a role model. You will build positive relationships by helping our young people transition into independent living.

• Applying for appropriate permanent accommodation
• Facilitating activities that could include basic DIY, independent living skills learning, craft making, group discussions, fundraising, gardening, decorating, games, quizzes, fitness and film nights
• Connecting with external partners in Neath to include social services and youth services that offer support and engagement for young people
• Administrative tasks, keeping and updating accurate records
• Supporting with access to ICT, employment, education and volunteering opportunities

• Approachable, patient and a good listener
• Creative, and with a growth mindset to have a go, and learn new skills
• Empathetic and non-judgemental
• Basic IT proficiency with MS/Internet
• A confident decision maker and team player
• Resilient
• Ability to deal with conflicting and difficult situations

Our young people may have led traumatic lives and as a result could display a range of complex behaviours and needs. These could include alcohol and substance misuse, poor mental health or learning difficulties, poor experience of careers/education and may have offending behaviour. The scheme provides 24-hour support for young people to build and develop their skills and confidence.

Part of your role will also include sleep-in shifts at the scheme, where you will be provided with a secluded area with access to bathroom and kitchen facilities. Full list of duties can be found on the Job description.

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

• £24,531.00 FTE (£12.75 per hour) – this is a part time position (22hrs)
• Sleep-in rate: £62.64 per 8 hour shift
• Pension Choices:
• Defined Contribution (DC) Scheme with matched contributions up to 10%
• Defined Benefit (DB) 1/80th of final salary for every year of service
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid

• 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 year of service or cash equivalent of 1 day’s annual leave
• Maternity and Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks

• Sick Pay, rising with length of service up to 6 months full pay after 4 years
• Eyecare:
  Up to £100 reimbursement towards eye tests and glasses
• Free counselling, coaching, wellbeing team, and OH service to all colleagues
• Annual Health Check
• Health Cash Plan

• Mileage paid at 45p plus 5p per passenger per mile
• Cycle to Work Scheme

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications

• Long…