Hotel Maintenance​/Houseman

Overview

JOB SUMMARY:

Assists in the performance of duties necessary to keep the physical structure of the hotel in good repair and cleanliness. These duties include carpentry, electrical and mechanical repairs, cleaning/maintaining common areas and other maintenance duties.

• Knows and observes safety precautions; inspects and reports discrepancies in policy with regard to maintenance and safety.
• Responds to guest and staff needs, e.g., kitchen, lounge, laundry equipment, repairs, guest complaints, TV problems, clogged toilets and drains:
  • Performs various electrical and mechanical repairs
  • Performs minor repairs on fans and air conditioners
  • Performs various carpentry work
  • Performs routine plumbing repairs
• Assists in administration of applicable franchise maintenance programs.
• Assists in maintenance of departmental tools, work spaces, and equipment.
• Knows and observes safety precautions, fire safety procedures and emergency action plans, and use of fire control/alarm systems and extinguishers.
• Performs special projects as requested to enhance hotel condition and performance.
• Performs inspection and reporting of discrepancies.
• Complete all assign tasks on checklist and complete walkthrough with Manager to ensure all tasks were completed on said employee’s checklist before employee clocks out.
• On call even on days off for emergency purposes only that could result in property damage or loss of revenue. Employee will be compensated a minimum of 2 hours if called in for an emergency purpose.
• Performs other related and unrelated tasks as assigned by management.

• Environmental Conditions
  • Inside and outside:
    Partially protected from weather conditions but may require outside work up to 25% of shift, e.g., grounds maintenance, parking lot maintenance/repair.
• Essential Skills
  • Requires familiarity with applicable franchise standards and procedures.
  • Must possess knowledge, skill, and ability in carpentry, routine plumbing, minor electrical work, minor mechanical repairs, routine maintenance duties and safety precautions.
  • Must possess ability to work with minimal or no supervision.
  • Requires effective communications skills.
• Educational/Vocational Preparation
  • High school graduate or equivalent preferred.
  • Ability to follow schedule and ability to perform physical labor.
  • Technical training in mechanical and electrical fields, and experience (1+ years) in maintenance of air conditioning, refrigeration, and heating systems and (2+ years) experience in carpentry, plumbing.
  • Requires ability to professionally represent the hotel and communicate effectively with hotel staff and guests.