Human Resources Generalist III

The City of Port St. Lucie is an equal opportunity employer.

Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HERE.

The hourly rate for this position is $32.92 -$37.85 depending on qualifications.

This position plays a critical role in supporting the full lifecycle of employee transitions, with a primary focus on leave administration, benefits coordination, and employee separation processes. This role requires strong knowledge of applicable compliance regulations, a high level of emotional intelligence, and the ability to conduct clear, supportive, and compassionate conversations with employees regarding sensitive matters including medical leaves of absence, disability, and employment separations.

This role serves as a key liaison between employees, external vendors, and internal departments ensuring timely, accurate, and informed Human Resources service delivery across the continuum from medical leave through separation. The HR Generalist may be assigned special projects as needed and is expected to facilitate the development of public trust and confidence in the City.

This position is considered an "Essential Position" for the purpose of Emergency Management. Emergency duties will be assigned as needed. This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials.

The following duties are illustrative for this position. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Keeps the mission, vision and values of the City of Port St. Lucie at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations.
• Assist in administering and tracking employee leave and benefit programs, ensuring full compliance with federal, state, and internal policies.
• Coordinate with Payroll, Benefits, external vendors, and internal systems to ensure accurate processing, continuous benefits coverage, and timely execution of all leave- and benefit-related transactions.
• Serve as a primary point of support for employees and supervisors, by providing clear guidance on leave eligibility, required documentation, benefit impacts, leave status, and return-to-work processes; escalating complex issues as needed.
• Assist in the facilitation of the interactive process by supporting meetings, documenting outcomes, and coordinating temporary modified duties or reassignment considerations.
• Maintain confidential, HIPAA-compliant handling, tracking, and storage of all medical and benefits-related documentation.
• Support employees through medical-related qualifying events, overlapping leave periods, and medical-related separations by assisting with benefit enrollment, continuation of coverage, COBRA information, and relevant deadlines.
• Respond to benefit and leave inquiries with professionalism, clarity, and empathy, consistently applying established policies and procedures.
• Conduct or assist with employee separation processes, including meetings, exit guidance, benefits termination communication, and coordination with supervisors and Human Resources leadership.
• Serves in a cross functional team to support large initiatives in Benefits, Wellness, or other related HR programs.
• Partners with supervisors and Human Resources leadership to navigate difficult conversations, support resignation transitions, and workplace concerns, ensure appropriate documentation and refer matters for escalation when necessary.
• Stay informed on changes to laws, regulations and policies related to benefits administration, leave of absence, disability and retirement programs.
• Other duties as may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Graduation from an accredited college or university with an associate’s degree, in Human Resources, Business, or a closely related field. Minimum of five (5) years of experience with employee benefits, leave of absence, and reasonable accommodation are required. A minimum of eight (8) years in a Human Resource…