Tutoring Center Specialist

Job Description

About Us

Indian River State College is a leading public institution located on Florida’s Treasure Coast, serving students across multiple campuses in four counties. We are dedicated to academic excellence, innovation, and community engagement, offering associate and bachelor’s degrees, workforce training, and continuing education programs.

At The River
, we believe every student’s and employee’s story matters. We value the different perspectives, experiences, and talents that come together on our campuses, creating a learning environment and workplace that’s supportive, inclusive, and inspiring. With flexible options online, on campus, and hybrid, we design learning experiences that meet students where they are and prepare them for real‑world success. Programs like the Promise Program open doors by providing eligible students with tuition‑free access, ensuring every learner has the opportunity to thrive.

When you join Indian River State College, you become part of a forward‑thinking and supportive community where your work truly matters. Your role is more than a job; it’s an opportunity to shape the future, uplift students, and be part of a mission‑driven college that is changing lives every day.

At Indian River State College, we value the well‑being and professional growth of our employees. Our comprehensive benefits package includes:

• Health & Wellness:
  Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP).
• Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage.
• Retirement Security:
  Participation in the Florida Retirement System (FRS), plus tax‑deferred annuities and Roth 403(b) options.
• Time for You:
  Generous paid vacation, personal, and sick leave to support work‑life balance.
• Perks & Discounts:
  Reduced rates on services and tickets to local attractions.
• Growth & Development:
  Professional development programs, leadership training, and opportunities to advance your career.

Under direct supervision, this position supports the Tutoring Centers’ mission to promote student success and independent learning through both individual and collaborative efforts. The role serves as a central communication link between departments, coordinates technology issues by working with external support teams, and ensures effective information sharing among staff, college partners, and students using innovative technology solutions. Additionally, this position assists the Tutoring Centers Manager with administrative tasks, scheduling, and resource coordination, while welcoming and supporting students to create an inclusive and respectful learning environment.

• Aid students with Tutoring Center processes and basic technology navigation (e.g., Workday, Canvas).
• Create and update job aids, promotional materials, and website content using modern design tools, including Adobe and Microsoft products.
• Ensure accurate data entry, prepare student information reports, and maintain updated records for departmental use.
• Assist with scheduling and clerical tasks for the Tutoring Centers Manager and department staff, including department email communication.
• Process budget transactions, including assessing materials needs, ordering and distributing materials and supplies, and reconciling expense statements.
• Work closely with department staff to report and resolve technology issues (e.g., Trac Cloud) through external support channels.
• Provide training for front desk and part‑time staff on departmental procedures and technology tools.
• Promote departmental culture and provide training to tutoring staff as needed.
• Complete all other related duties and responsibilities as assigned.

The qualifications, knowledge, and skill requirements for this position include:

• High School Diploma, Associate’s degree preferred.
• Office management/office assistant experience preferred.
• Minimum two (2) years experience in the use of Microsoft Office, Adobe Suite, or Google…