Medicaid Case Management Specialist - Aging & Long Term Care

Overview

Kitsap County is seeking a dedicated and experienced Medicaid program Case Management Specialist to fill a critical role supporting functionally impaired adults. This position offers a unique opportunity to make a meaningful difference in the lives of individuals and families, ensuring access to essential social and health services. You will play a vital role in assessing needs, coordinating care, and connecting clients to resources that empower them to live independently and safely in the community.

As a Case Management Specialist, you will work at the intersection of healthcare, social services, and family support, navigating complex cases with compassion and expertise. This position offers career growth and development in a dynamic, mission‑driven environment, while making a tangible impact on the well‑being of vulnerable adults and their caregivers. You will have the opportunity to collaborate with multidisciplinary teams, influence care planning, and provide guidance that shapes both individual outcomes and community support systems.

This role is ideal for professionals passionate about social service, skilled in client‑centered case management, and motivated to advance their career while serving as a trusted resource for clients, families, and the broader community.

• Conduct Comprehensive Assessments: Lead detailed interviews and evaluations using standardized state tools to determine clients’ functional needs and eligibility for services. Assess formal and informal support networks and guide clients toward the appropriate care level.
• Develop and Implement Service Plans: Create individualized care plans, authorize services, and coordinate implementation with clients, families, health professionals, and service agencies to ensure effective outcomes.
• Provide Resource Information and Referrals: Act as a knowledgeable resource for clients and caregivers, deliver community presentations, and refer to providers and interdisciplinary teams to ensure comprehensive care. Stay current on local and emerging services.
• Maintain Client Documentation: Develop and maintain complete client files, documenting assessments, service authorizations, and follow‑up actions. Ensure timely receipt of signed forms and applications to maintain program eligibility. Stay current on program and policy changes.
• Perform Crisis Intervention: Provide supportive counseling and guidance to clients and caregivers who are vulnerable, functionally impaired, or unable to care for themselves.
• Represent the Division Professionally: Serve as an ambassador for the department, providing outreach, education, and marketing services to the public as needed.

Educational/Professional Experience

• Bachelor’s degree from a college or university accredited by an agency recognized by the U.S. Department of Education in social work, Human Services, Psychology, or a related field AND two years of paid, on‑the‑job social service experience. OR
• A general bachelor’s degree from a college or university accredited by an agency recognized by the U.S. Department of Education AND four years of paid, on‑the‑job social service experience.

Technical/Industry Background:

• Proficiency with state and federal program regulations affecting adults with functional impairments.
• Skilled in using assessment tools, care planning software, and maintaining accurate client documentation.

Specialized Expertise:

• Knowledge of local social services, healthcare systems, and community resources.
• Expertise in crisis intervention, discharge planning, and caregiver support strategies.

Communication/Interpersonal

Skills:

• Strong interpersonal skills to engage with clients, families, and community partners.
• Excellent written and verbal communication for assessments, reports, and community presentations.

Additional

Preferred Qualifications:

• Masters Degree in behavioral or health science
• Experience working with diverse populations and vulnerable adults.
• Demonstrated ability to provide innovative solutions in complex service coordination scenarios.

Note:

This recruitment is being used to fill an existing open position and may be used to fill future openings across all…