Strategic Workforce Management Manager - Forecasting
Job in
Gqeberha, Port Elizabeth, 6000, South Africa
Listed on 2026-01-29
Listing for:
Teleperformance
Full Time
position Listed on 2026-01-29
Job specializations:
-
Management
Job Description & How to Apply Below
A leading BPO company in Gqeberha is seeking a Workforce Management Manager to oversee planning, real-time management, and scheduling. The ideal candidate will have 3-5 years of experience in workforce management within a BPO. Strong analytical and Excel skills are essential for optimizing staffing levels to align with business objectives. This role involves collaborating with department managers and utilizing workforce management tools to ensure efficiency.
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