Watch Manager FAPE

ATNS seeks a candidate to manage and direct the provision of Air Traffic Services (ATS) in line with Air Traffic Service Unit (ATSU) business plan and Operations. To manage and oversee the provision of safe, orderly, and efficient Air Traffic Services (ATS) that will meet and satisfy all reasonable requirements of the aviation community in accordance with company policy and ICAO standards and recommended practices and relevant ATS policies and processes

Align daily operations with Operations targets and objectives, and business requirements, ensuring achievement thereof through multidisciplinary coordination across the Air Traffic Control Centre.

Facilitate the execution of the Air Traffic Service Unit's business plan to support achievement of strategic Operations business objectives.

Comprehensive Oversight and Resource Integration -Continuously monitor the performance of all operational positions within the Air Traffic Control Centre, using real-time data and feedback to assess and ensure consistent adherence to required standards and regulations.

Identify potential areas of synergy between different units, encouraging cross-unit collaboration and knowledge sharing to enhance overall Centre performance.

Regularly review operational protocols and procedures, updating them as necessary to reflect best practices and the latest regulatory guidelines.

Ensure the effective integration and utilisation of all resources to meet the service delivery capabilities required, aligning with customer expectations and operational demands.

Enforce strict adherence to South African Civil Aviation Regulations, Technical Standards, and the International Civil Aviation Organisation’s Standards and Recommended Practices.

Regulatory Compliance and Quality Assurance -Investigate reports of non-compliance with regulations and procedures, providing detailed feedback and recommendations for corrective actions to relevant parties.

Participate in rating and validation examinations, highlighting any discrepancies, and ensuring the adherence to standard procedures.

Continuously monitor and identify any trends or indicators of potential deterioration in safety or service levels, implementing proactive plans to maintain high standards.

Operations Supervision and Training - Provide continuous operations supervision over air traffic services, assisting with oversight in various ATS areas of the ATSU. Lead and oversee operational training within the ATSU, recommending personnel for Designated Examiner certification and ensuring high standards of proficiency and knowledge. Develop, maintain, and review the air traffic service’s Station Standing Instructions, policies, procedures, service level agreements, and procedural documents, ensuring they are up-to-date and in compliance with current regulations.

Conduct regular, detailed briefings with representatives from all operational units, ensuring everyone is informed about current operational statuses, imminent changes, or notable events.

Use these briefings to reinforce a culture of transparency and open communication, where challenges, successes, and strategies are shared and discussed collaboratively.

Ensure that critical information, such as changes in regulations, technological updates, or lessons learned from incident reviews, is disseminated promptly and clearly to all relevant parties.

Coordination with CAMU and Aeronautical Information Management - Establish a strong, collaborative relationship with the CAMU’s Air Traffic Flow Specialist, working together to develop and implement strategies for efficient air traffic flow and optimal sector configurations.

Provide the CAMU with accurate, timely data and feedback, enabling them to make well-informed decisions that contribute to smooth, efficient air traffic flow management.

Stay informed of broader airspace management trends and developments, ensuring the Centre's practices are aligned with national and international standards.

Manage and implement Aeronautical Information Management systems, enhancing the support level and efficiency of Air Traffic Service delivery.

Actively engage in the review of legislation impacting Air Traffic Services, providing informed inputs and advocating for operational needs and safety. considerations.

Client Experience and Continuous Improve men - Ensure communications with all parties maintain the highest standards of clarity, empathy, and timeliness, fostering positive experiences and trust.

Identify and recommend improvements in processes and procedures, focusing on innovation, research, and the commercial viability of new initiatives.

Emergency Response Leadership and Incident Management -Develop, maintain, and regularly test comprehensive emergency response plans, ensuring all staff are trained and prepared to execute their roles effectively under crisis conditions.

Lead the response to emergencies or major operational disruptions, coordinating efforts across all relevant units and maintaining clear, authoritative…