Medical Receptionist

Our client is seeking an experienced Medical Receptionist to join the Newton Park, Port Elizabeth practice,

· Welcome patients in a friendly, professional, and empathetic manner

· Answer and direct incoming calls promptly and professionally

· Schedule, confirm, and manage patient appointments

· Handle patient queries, complaints, and requests with discretion

· Maintain patient confidentiality in line with POPIA requirements

· Register new patients and update existing patient records

· Accurately capture patient details, medical aid information, and consent forms

· Maintain orderly and secure patient filing systems (electronic and/or manual)

· Prepare patient files ahead of consultations

· Manage correspondence, emails, and referrals

· Process cash, card, and EFT payments and issue receipts

· Grade 12

· Minimum of 2-3 years’ experience in a medical or healthcare environment

· Knowledge of medical terminology and ICD-10 coding

· Familiarity with South African medical aids and billing processes

· Computer literacy (practice management systems, MS Office, email)

· Understanding of POPIA and patient confidentiality principles

· Must be willing to work every 2nd Saturday from 08:00am to 12:00pm