Rental Administrator

Requirements:

• 3–4 years’ experience in the rental property industry

• Proficiency in MS Office applications, including Word, Excel, and Outlook

• Knowledge of accounting software is advantageous (not essential)

• Understanding of professional phone and email etiquette

• Reside in the Nelson Mandela Metropolitan area

• Valid driver’s license
• Fidelity Fund Certificate – ESSENTIAL

Key Skills and Responsibilities:

• Maintain and update tenant lease files and records

• Follow up with tenants regarding late rental payments

• Update tenant lease and contact spreadsheets accurately

• Ensure lease agreements are correctly completed, signed, and filed

• Prepare new lease agreements for tenants

• Obtain quotes for maintenance work and forward approved quotes to the ordering department for purchase orders

• Assist in scheduling and coordinating maintenance work with tenants

• Follow up with tenants to confirm maintenance jobs were completed satisfactorily

• Perform weekly stock takes with the maintenance team

• Record and manage all maintenance jobs and purchase orders per property

• Conduct ingoing and outgoing property inspections and accurately capture findings

• Approve rental applications of prospective tenants

• Contact tenants regarding outstanding rental payments

• Provide general administrative support to the Manager as required