Seasonal Garden Centre Trainer

We are looking for a dynamic and organized Seasonal Garden Centre Trainer to support several store locations within a one hour travel circuit daily to support merchandising and staff training.

During our peak season from mid April to end of May.

This role is crucial in ensuring a high level of customer satisfaction, effective staff training, product maintenance, and overall visual excellence at each location.

Garden Centre Trainers work a 5 day schedule including 1 weekend day with the ability to work overtime if required.

Prior Garden Centre Management and Training Experience is REQUIRED.

• Operational Support:

  • Assist in overseeing daily activities, ensuring the garden centre is well‑maintained, set to planogram and visually appealing.
  • Contribute to inventory, receiving, stocking, rotating and merchandising of products.

• Customer Service:

  • Provide excellent customer service by assisting customers, answering inquiries, and offering advice on plant availability & assortment.
  • Collaborate with the team to create a welcoming and informative shopping environment.

• Staff Training:

  • Build out daily plans to identify staff tasks & identifying training needs, and supervising seasonal staff.
  • Coordinate and execute follow‑up training to ensure any gaps or needs are met from team members not meeting standards.
  • Conduct regular performance assessments and provide feedback & reporting to store management team and staff member.

• Contribute to the planogram execution for promotions and featured items.
• Assist in monitoring and garden centre needs based on target quantities to meet store budget goals.

• Quality Control:

  • Work with the team to ensure the quality and health of plant inventory.
  • Assist in managing, tracking and disposing of compromised product.

• Administrative Duties:

  • Stay up to date on all administrative tasks, store procedures and other 城 process documentation as assigned.

• Previous experience in a garden center, retail, or related field - 4 yrs minimum.
• Knowledge of plants, gardening, landscaping practices.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Flexibility to work weekends and holidays during peak seasons.
• Able to work a flexible 5 day schedule to support in-store demands.
• Capable of working in a fast‑paced, physically demanding environment that involves pushing, pulling, lifting up to 50 lbs and bending on a daily basis.
• Able to navigate various forms of technology from spreadsheets to apps to reporting tools in a mobile office environment.

We invite only those that meet the qualifications to APPLY with the interview process beginning mid February.