Service Sales Manager - Western

The Service Sales Manager leads the growth and development of Modern Niagara’s service and maintenance business. Operating as a selling leader, this role is responsible for both driving service sales directly and building a scalable service sales function focused on recurring revenue and long-term client partnerships.

Success in this role means expanding lifecycle service offerings, strengthening customer retention, and positioning Modern Niagara as a trusted partner for building performance, reliability, and operational outcomes.

The Service Sales Manager plays a critical role in supporting Modern Niagara’s evolution toward lifecycle service delivery. By expanding recurring service revenue and building lasting client partnerships, this role helps create predictable business growth while strengthening our long‑term presence with clients.

Their leadership will help connect projects, service, and operations to deliver greater value to customers throughout the full lifecycle of their buildings.

• Grow recurring service and maintenance revenue through strategic client engagement and lifecycle service solutions.
• Build and lead a high‑performing service sales team aligned with regional and organizational growth goals.
• Strengthen long‑term client relationships by positioning service as a proactive, performance‑driven partnership.
• Support the development of scalable sales processes, contract models, and service offerings that enable sustainable growth.

• Lead the growth of service and maintenance revenue through direct client engagement and opportunity development.
• Identify, pursue, and secure long‑term service agreements and strategic maintenance partnerships.
• Develop and execute market strategies to expand recurring revenue across both existing and new clients.
• Position Modern Niagara’s service offerings as lifecycle solutions that enhance building performance, reliability, and operational outcomes.
• Support enterprise client engagement and strategic account development initiatives.
• Build, mentor, and lead a high‑performing service sales team aligned with business growth objectives.
• Establish clear sales expectations, performance metrics, and accountability frameworks.
• Coach team members in consultative, value‑based, and lifecycle‑focused selling approaches.
• Support recruitment, onboarding, and professional development of service sales personnel.
• Expand service opportunities across the installed base and existing project portfolio.
• Identify opportunities to integrate service with modernization, optimization, controls, and energy solutions.
• Strengthen long‑term customer relationships focused on lifecycle partnership models.
• Maintain disciplined pipeline management, forecasting, and revenue planning.
• Support the development of scalable service sales processes, tools, and performance metrics.
• Contribute to service strategy, pricing approaches, and contract structures.
• Drive continuous improvement in service sales execution and customer experience.

• Proven success in service, maintenance, or aftermarket sales within building services, construction, facilities management, or technical services environments.
• Demonstrated ability to develop recurring revenue models and secure long‑term service agreements.
• Experience leading, mentoring, or developing sales teams.
• Strong relationship‑building skills with the ability to engage clients at both operational and executive levels.
• Solid understanding of building systems, service delivery, and lifecycle asset management.
• Strong business development mindset with the ability to grow and scale service offerings.

• Experience developing service programs within mechanical or electrical contracting environments.
• Familiarity with energy services, building optimization, or performance‑based service models.
• Experience integrating service offerings with construction or capital project portfolios.
• Post‑secondary education in business, engineering, or a related discipline.

This is a new position. Expected annual compensation: $120,000 – $150,000

• Performance based bonus opportunities
• Defined…