Early Morning Stock Associate

Early Morning Stock Associate role at Ross Stores, Inc.

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings, all while providing a fun and exciting treasure hunt experience.

• Success – Our winning team pursues excellence while learning and evolving.
• Career growth – We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork – We work together to solve hard problems and find the right solution.
• Diversity, Equality & Inclusion – We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, greets all customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and may be requested to perform additional tasks in specific situations to help achieve our customer service and operational goals.

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone; keeps egress clear and reports unsafe conditions to store leadership.
• Treats all customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists customers in any way necessary – is register‑trained, helps with merchandise, and answers questions politely and knowledgeably.
• Provides prompt and efficient responses to customer service calls and handles all customer issues in a courteous and helpful manner, calling a store leader when needed.
• Represents and supports the company brand at all times.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas.
• Maintains a professional appearance and adheres to the company dress code.
• Performs daily assigned sizing and recovery per company best practice to keep the store neat, clean, and organizely merchandised.
• Expedites newly received merchandise to the sales floor with a sense of urgency, merchandising all items per company best practice and monthly presentation guidelines.
• Understands the Loss Prevention Awareness program, the Shortage Highway, and merchandise protection standards.
• Demonstrates integrity and honesty in all interactions with Associates and customers and safeguards confidential information and cash.
• Follows all Mark‑Out‑of‑Stock policies, including identification, processing, and notification of store leadership for disposals.
• Follows all policies concerning cash, check, charge card and refund transactions, voids and offline procedures, and maintains accuracy with bankable tenders.
• Demonstrates a sense of urgency to efficiently perform their role, maximizes productivity by executing all store best practices and minimizing steps.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Effectively communicate with customers, Associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.

Ability to perform basic mathematical calculations commonly used in retail environments.

• Ability to use all store equipment, including PDTs, registers, and PCs as required.
• Ability to spend up to 100% of working time standing,…