Intake Coordinator; LPN

Ozark Physical Medicine Center for Operations

We are seeking a compassionate and detail-oriented Licensed Practical Nurse (LPN) to serve as an Intake Coordinator for our Home Health and Hospice programs. This role is critical in ensuring a smooth and timely intake process for patients, families, referral sources, and clinical staff. The Intake Coordinator is responsible for managing referrals, verifying eligibility, coordinating start-of-care services, and supporting regulatory and documentation compliance.

• Receive, review, and process referrals for home health and hospice services
• Verify patient eligibility, insurance coverage, and authorization requirements
• Communicate with referral sources, patients, families, physicians, and internal clinical teams
• Collect, review, and enter accurate patient information into the EMR
• Coordinate start-of-care visits and clinician assignments
• Ensure compliance with Medicare, Medicaid, and payer guidelines
• Maintain clear, timely documentation in accordance with agency policies
• Serve as a clinical resource during the intake process
• Provide excellent customer service and act as a liaison between departments

• Current Licensed Practical Nurse (LPN) license in good standing
• Minimum 1 year of experience in home health, hospice, or related healthcare setting preferred
• Strong knowledge of intake, referral, and admission processes
• Familiarity with Medicare, hospice eligibility criteria, and home health regulations
• Proficiency with EMR systems and basic computer applications
• Excellent communication, organizational, and multitasking skills
• Ability to work independently and collaboratively in a fast-paced environment

• Prior intake or admissions experience in home health or hospice
• Knowledge of insurance verification and authorization processes
• Experience coordinating care with interdisciplinary teams

Job Types: Full-time

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Free gym membership