Area Supervisor

Join to apply for the Area Supervisor role at Ross Stores, Inc.

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Our values start with our people. Join a team that values you! Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores and a strong track record of success and growth. We focus on delivering a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings, while providing a fun and exciting treasure‑hunt experience.

• Success. Our winning team pursues excellence while learning and evolving.
• Career growth. We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork. We work together to solve hard problems and find the right solution.
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA. We have three buying offices in key markets (New York City, Los Angeles, Boston) and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Area Supervisor is a member of the Store Leadership team and is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Responsibilities include opening and closing the Store, supervising Associates, maintaining a friendly, easy‑to‑shop environment, ensuring proper merchandise presentation, and maintaining a clean work area at all times.

Area Supervisors also execute and supervise Company operational processes as needed.

• Understand that safety is the number one priority and practice safe behaviors in everything they do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately correct or report any unsafe conditions or practices to Store Leadership.
• Responsible for security of the building, including entrance/exit control, Electronic Article Surveillance (EAS) device checks, Cash Office security, armored carrier pick‑ups, and the register area.
• Remove clutter and ensure safe, clear egress to emergency exits.
• Responsible for customer safety, including accident prevention, accident reporting, and emergency procedures.
• Test all fire alarm systems as scheduled and respond to after‑hours alarms when requested.

• Treat all customers, Associates, and other leaders with respect.
• Demonstrate courtesy, friendliness, and professionalism at all times. Recognize Associates using Company recognition programs.

• Represent and support the Company brand at all times.
• Maintain a professional appearance, in accordance with Company Dress Code, and ensure all Associates adhere to the Dress Code.
• Keep all areas of the Store clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensure recovery, sizing, and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Responsible for receiving merchandise trucks when needed.
• Process all merchandise with a sense of urgency.
• Handle non‑merchandise inbound deliveries (e.g., signs, supplies, special deliveries).
• Maintain cleanliness and organization of all Stockrooms.
• Help deliver and place merchandise on the sales floor when it is processed.
• Secure and process all back‑stock in accordance with Company policy.
• Merchandise the department, including back stock.
• Reduce loss due to damage.
• Comply with monthly presentation guidelines in the assigned area.
• Perform floor moves and signing, including promotional signing as needed.
• Re‑wrap as needed.

• Understand and comply with the Loss Prevention Awareness Program and maintain a large…