Driver​/Valeter

About the Role

As a Driver/Valeter at U-Drive, you'll play a crucial role in the efficient operation of our Poole branch, working a 45-hour week on a Monday to Sunday rolling rota. This position sees you out and about in all weathers, acting as the face of our business to our customers. You will have driving responsibilities alongside vehicle valeting tasks, to ensure our rental vehicles are well-maintained and customer‑ready.

Whether delivering vehicles to branches or directly to customers, your attention to detail and commitment to customer service are paramount.

• Drive, deliver, and/or collect vehicles as directed
• Clean and valet vehicles to U-Drive standards
• Conduct end‑of‑hire vehicle checks for damage
• Complete drivers' logs and branch sign‑in/out
• Perform Pre‑Rental and Post‑Rental Vehicle Inspections, reporting faults and damage
• Park vehicles in designated areas
• Assist customers by showcasing vehicles and explaining controls

• Full UK driving licence
• Positive "can do" attitude and strong work ethic
• Excellent customer service skills and effective communication
• Team player with honesty and trustworthiness
• Ability to prioritise and deliver in a fast‑paced environment – someone who "makes it happen"
• Professional presentation
• Prompt and courteous response to queries

• 30 days annual leave (inclusive of bank holidays), increasing with length of service – to be pro-rated
• Employee discount on U-Drive rental vehicles, including discounts for friends and family
• Company‑sponsored training and development opportunities
• Access to Employee Discount Program offering savings at over 3,000 retailers
• Employee Assistance Program in partnership with Health Assured
• On‑site parking where available

With a 43‑year history, U-Drive is a trusted family‑owned vehicle rental company specialising in high‑quality cars, LCVs, and specialist vehicles across the UK. We take pride in delivering excellent service to both business customers and private hirers.