Deputy Services Manager

Deputy Service Manager

Permanent

38,500

Poole

Hamilton Woods Associates are currently recruiting for a Deputy Service Manager on a permanent basis to work effectively in the management of offenders in their transition from custody into the community.

• Provide effective supervision, support, appraisal, and line management of staff, ensuring wellbeing, professional development, and consistent performance.
• Represent the organisation at external events and contribute to internal activities that support organisational identity and stakeholder engagement.
• Lead the assessment and management of risk to residents, staff, and the public, including security procedures and liaison with relevant stakeholders.
• Manage complex and challenging behaviour calmly and professionally using assessment, planning, and de-escalation strategies.
• Support referral processes, assess needs and risks, manage placements, and liaise with central referral units and partner agencies.
• Work collaboratively with statutory agencies, including report writing for courts and other bodies in line with confidentiality and policy requirements.
• Contribute to rota management, provide on-call cover, and support operational continuity, including emergency and recall processes.
• Manage and oversee medication safely in line with organisational and statutory policies.
• Lead and contribute to team meetings, brief staff on risks and changes, and ensure learning from incidents.
• Support recruitment and retention of high-quality staff in collaboration with management and HR.
• Manage high-risk individuals, including complex multi-agency public protection cases.

• Full UK Driving Licence
• Practicing Christian

Enhanced DBS to be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job r. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful