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Customer Service Rep

Bike Service & Shop Operations Lead — Customer Focus

Job in Poole, Dorset County, BH15, England, UK
Listing for: Trek Bicycle
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading bicycle company in Poole is seeking a Service Lead to serve as the primary service advisor. The ideal candidate will have over three years of experience in a bicycle service centre, showcasing strong leadership and communication skills. Responsibilities include managing service costs, engaging with customers, and leading Service Centre operations. The position offers competitive benefits, annual leave, and employee discounts.

Join a passionate team dedicated to delivering exceptional service.
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