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Breeze Volkswagen Van Centre Service Advisor Apprenticeship

Job in Poole, Dorset County, BH15, England, UK
Listing for: The Apprenticeship Guide
Apprenticeship/Internship position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below

Breeze Volkswagen Van Centre in Poole offers a Service Advisor Apprenticeship (Job ). The role involves supporting the service department in delivering excellent customer service.

Responsibilities
  • Arrange bookings and appointments; communicate with customers face‑to‑face and over the phone.
  • Complete service paperwork, invoices and warranty claim forms.
  • Coordinate with workshop, management and other departments to provide a seamless customer experience.
  • Promote accessories and service plans to increase sales.
Qualifications Required
  • GCSE grades 9‑4 (A‑C) or equivalent in English, Maths and one other subject.
  • For applicants in Scotland:
    Scottish National 5 grades A‑C in English, Maths and either a Science or Technical subject.
  • Equivalent qualifications: BTEC first diplomas & certificates, OCR Nationals, Key Skills Level 2, NVQs, Essential Skills (Wales), Functional Skills Level 2, Core Skills (Scotland).
Personal Qualities

Out‑going, confident, approachable problem‑solver with excellent communication skills and a strong customer service orientation.

About the Role
  • Enthusiasm and willingness to learn.
  • Teamwork.
  • Strong communication.
  • Customer service.
Diversity and Equality

We are committed to diversity, equality and inclusion. All applications are anonymised to eliminate unconscious bias and are considered solely on talent, skills and experience.

Job closing date: 29 January (interviews week commencing 3 February). Feel free to apply as soon as possible.

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