Breeze Volkswagen Van Centre Service Advisor Apprenticeship

Breeze Volkswagen Van Centre in Poole offers a Service Advisor Apprenticeship (Job ). The role involves supporting the service department in delivering excellent customer service.

• Arrange bookings and appointments; communicate with customers face‑to‑face and over the phone.
• Complete service paperwork, invoices and warranty claim forms.
• Coordinate with workshop, management and other departments to provide a seamless customer experience.
• Promote accessories and service plans to increase sales.

• GCSE grades 9‑4 (A‑C) or equivalent in English, Maths and one other subject.
• For applicants in Scotland:
  Scottish National 5 grades A‑C in English, Maths and either a Science or Technical subject.
• Equivalent qualifications: BTEC first diplomas & certificates, OCR Nationals, Key Skills Level 2, NVQs, Essential Skills (Wales), Functional Skills Level 2, Core Skills (Scotland).

Out‑going, confident, approachable problem‑solver with excellent communication skills and a strong customer service orientation.

• Enthusiasm and willingness to learn.
• Teamwork.
• Strong communication.
• Customer service.

We are committed to diversity, equality and inclusion. All applications are anonymised to eliminate unconscious bias and are considered solely on talent, skills and experience.

Job closing date: 29 January (interviews week commencing 3 February). Feel free to apply as soon as possible.