Key Account Manager

As a Key Account Manager, you will be responsible for managing and developing relationships with both new and existing clients. You’ll prepare quotations, identify opportunities to expand services, and work closely with internal teams to ensure clients’ needs are met. This role is perfect for someone who enjoys building trust, solving problems, and contributing to business growth.

• Build and maintain strong, long-term relationships with key clients
• Act as the main point of contact for assigned accounts and a trusted advisor
• Develop and execute account plans to maximise growth and revenue
• Identify clients’ business objectives and propose tailored service solutions
• Collaborate with internal teams to ensure client requirements are delivered effectively
• Provide client feedback to inform service and product improvements
• Achieve and exceed sales and margin targets through upselling and cross‑selling
• Identify opportunities for new business within existing accounts
• Work with Operations and Engineering teams to ensure successful project delivery and client satisfaction

• Proven experience in a similar account management or client‑facing role
• Strong relationship‑building and communication skills
• Results‑driven with a focus on customer satisfaction
• Ability to understand client challenges and develop tailored solutions
• Strong organisational skills and attention to detail
• Self‑motivated and comfortable working independently or as part of a team

• Competitive salary plus performance‑related bonus (DOE)
• Company pension
• Opportunities for progression and skills development
• Birthday off each year
• Supportive and collaborative work environment