Legacy Administration Assistant

As a Legacy Administration Assistant, you will be tasked with focus on the following areas:

• To analyse process and post data in an accurate and timely manner
• To perform general administrative tasks such as distributing post, filing and photocopying
• To handle and post sensitive personal data relating to supporters, their families and others
• To scan all incoming mail and documents onto the correct case in First Class, our legacy administration system, in a timely and accurate manner
• To process and allocate all legacy income accurately
• To provide telephone cover for the legacy department as required
• To maintain a good understanding of all tasks undertaken in your section
• To engage with other areas within the RNLI to assist with the promotion of Legacy understanding within the organisation and the promotion of legacy giving among supporters and the general public
• To become involved in other ad hoc tasks as required

This role supports the rest of the Legacies team, the case handlers and managers and is vital to ensuring the workflow of the department. Attention to detail and accuracy is of paramount importance in recording our benefactor's details on First Class, our legacy administration system.

• Strong data input skills
• Demonstrable experience in an office environment, the ability to make effective use of Microsoft Excel and Word and experience of using a relationship database containing sensitive personal data would be desirable
• Financial background would be desirable

Our purpose is simple: to save lives  hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We're looking for a Legacy Administration Assistant to join our Legacies team. Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service.

We are an inclusive organisation and welcome applications from everyone.

In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (
trustworthy, courageous, selfless, and dependable
), and helping us work towards Our Vision:
To save Every One.

Salary: £24,242 - £28,520 per annum (dependent on experience)

• Flexible working
• 26 days annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Health and dental cashplan