Service Coordinator

Service Coordinator | Poole | £12.71 to £14 per hour DOE | Temporary role

Are you available immediately? If you’re naturally structured, thrive in a role where accuracy matters, and enjoy keeping tasks moving smoothly from start to finish, this Service Coordinator position could be ideal for you. You’ll be the central point ensuring repairs and planned maintenance are organised efficiently, with clear communication at every stage. This Service Coordinator role will suit someone who enjoys working methodically and taking full ownership of their workload.

As a Service Coordinator, you will benefit from:

Autonomy to manage your own customer accounts
Clear processes and structured workflows to support decision making
Daily variety through coordinating engineers, suppliers and customer updates
The opportunity to develop strong technical and organisational skills
Being part of a steady, process-led working environment where accuracy is valued
As a Service Coordinator, your responsibilities will include:

Coordinating reactive repairs and planned maintenance tasks efficiently
Ensuring jobs are actioned within agreed time frames, including engineer scheduling and supplier liaison
Preparing and sending quotations with accurate labour and margin details
Processing customer purchase orders in line with internal procedures
Keeping customers updated with clear job statuses and weekly reports
Ensuring paperwork, certification and system notes are completed accurately and on time
As a Service Coordinator, your experience will include:

Excellent administrative skills
Excellent organisational skills, with a methodical and structured approach
Being a great communicator with a confident telephone manner
Strong IT skills, including updating systems accurately
Excellent attention to detail, particularly when reviewing data
The ability to work calmly while managing multiple tasks at different stages
If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up‑to‑date CV or call Claire Heckford at Rubicon for more information