Business Support Manager; Health Protection Operational Team

Business Support Manager (Health Protection Operational Team)

Join to apply for the Business Support Manager (Health Protection Operational Team) role at Cwm Taf Morgannwg University Health Board
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The Business Support Manager will be an integral member of the vaccination and immunisation service, while supporting the wider health protection function. The post holder will provide a comprehensive and effective project and managerial support within the department, working on their own initiative within standard operating procedures and adhering to accepted policies and procedures of the University Health Board.

Responsibilities:

• Provide project and managerial support in a number of areas, evaluating project outcomes and providing recommendations.
• Work at a high level of autonomy and independence, using own initiative and exercising significant discretion within broad occupational policies.
• Line manage administrative support staff within the designated area of responsibility.
• Act as a key point of escalation and direct contact, troubleshooting issues that may prevent timely provision of patient care, liaising with Clinical and Nursing colleagues as appropriate, escalating complex or contentious issues.
• Manage Health Records in line with destruction, retention and archiving within the Care Group, with knowledge of these policies and legislative responsibilities, including Freedom of Information requests.
• Ensure audits are carried out, interrogated and forward planning of storage is arranged.

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

CTM Values:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

For further details or informal visits contact:
Name:
Kayleigh Ellis

Job title:

Directorate Support Manager
Email address:
Telephone number: