Scheme Support Officer

Role Overview

One part‑time Scheme Support Officer (24hrs) in a Supported Accommodation scheme in Pontypridd. The working pattern can vary between days, sleep‑ins and weekend/bank holiday availability. This is a Scheme Support Officer role based in our Supported accommodation service, Castle House Project, Pontypridd. Working alongside the Scheme Manager, we have a team of Scheme Support Officers & Project Workers, providing 24/7 Support to our diverse group of customers.

Working in a team, you will provide support to homeless individuals over the age of 18, focusing on offenders and those with substance & alcohol misuse issues. An adaptive approach is required, as the role involves supporting individuals with complex needs and behaviours. The mission is to offer housing related support, and equip the individuals with the skills they need to transition into independent living.

Provide support to homeless individuals over the age of 18, focusing on offenders and those with substance & alcohol misuse issues. Deliver 24/7 support as part of the team. Adapt support plans to meet individuals with complex needs and behaviours. Assist individuals with housing related support and empower them to transition into independent living.

• A passion to work with and enable people to live as an independent life as possible
• An enthusiasm and passion for making a difference to people's lives
• A strong initiative and ability to work alone as well as being a great team player
• Relevant work experience and knowledge of issues relating to vulnerable people is essential.
• Full UK Driving Licence.
• Access to a vehicle.

Codi is a not‑for‑profit with a big heart and an even bigger mission. As Wales' largest provider of housing, care, and support, we help people live well, feel supported, and rise to their full potential. We support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name says it all: 'Codi' means rise in Welsh.

It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other. At Codi, our values are Compassionate, Authentic, and Progressive.

• £24,531.00 FTE (£12.75 per hour)
• Sleep‑in rate: £62.64 per 8 hour shift
• Pension Choices:
  Defined Contribution (DC) Scheme with matched contributions up to 10% OR Defined Benefit (DB) 1/80th of final salary for every year of service.
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid.

• 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 year service or cash equivalent of 1 day's annual leave.
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks

• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Eyecare:
  Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues.
• Annual Health Check.
• Health Cash Plan.

• Mileage paid at 45p plus 5p per passenger per mile.
• Cycle to Work Scheme.

• Continuous professional training and development.
• Leadership development programmes.
• Professional memberships needed for your role are reimbursed.
• Career coaching.
• Support with funding and time for qualifications.

• Long Service Awards.
• Blue Light Card Eligibility giving discounts at 15,000 brands.
• Colleague Discount platform.