Customer Insight Lead & Strategy
Job in
Abercynon, Pontypridd, Rhondda Cynon Taf, CF37, Wales, UK
Listed on 2026-01-26
Listing for:
Aldermore Bank
Full Time
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Location: Abercynon
A specialized financial institution is looking for a Customer Insight Manager to enhance understanding of customer needs and influence strategic decisions. This role requires expertise in customer insight and analytics, alongside strong communication and stakeholder skills. You will lead research activities, manage customer feedback programs, and champion a customer-centric culture. Join a flexible and growing organization that values improvement and rewards competitively.
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