Therapies Lead Podiatry Administrator

Therapies Lead Podiatry Administrator

The closing date is 15 January 2026

Podiatry and Orthotics are seeking to recruit an individual with experience of providing customer services to join our administrational team as a Therapy clerk. Among other administrative functions, the successful candidate will be managing referrals to the service, arranging clinical appointments in response to telephone calls and managing enquires from other healthcare professionals as well as users of the services we provide.

Applicants must hold a minimum of 3 GCSE / O levels (or equivalent), which must include English & Maths. Candidates will need to demonstrate competence in the basic functions of MSWord, Excel and Outlook. Previous experience of using Health system would be an advantage.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

To provide administrative support to the podiatry department, performing such tasks as are identified by the Senior Podiatry Clerk in order to ensure that the work of the office is completed in a timely manner. The Podiatry Office provides clerical and administrative support for the whole service.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline ther you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

• Knowledge of secretarial or administrative procedures and systems
• Education to Vocational Level 3 or equivalency
• GCSE / "O" level or higher qualification in mathematics and English language
• ECDL or similar qualification
• RSA/OCR II or equivalent experience

• Articulate with excellent verbal and written communication skills
• Able to develop, organise and accurately maintain effective administration systems
• Able to manage and prioritise own and other's workload and use own initiative
• Confident and competent in using IT systems
• Welsh Speaker (Level
  1) or willingness to work towards achieving this level
• Welsh Language Speaking/Listening Skills at Level 3 or above

• Experience of using Microsoft Office packages
• Experience of organisation and monitoring of administrative systems.
• Experience of working in a hospital environment
• Experience of effective team working
• Experience of supervising others
• Experience of working in a Podiatry service
• Use of Oracle for ordering and receipting

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board

£25,313 to £26,999 a yearper annum pro rata