Clerical Officer, Health Visiting and School Nursing Services

Clerical Officer, Health Visiting and School Nursing Services

Join to apply for the Clerical Officer, Health Visiting and School Nursing Services role at Temple B'nai Abraham.

The post holder will provide administration and clerical support to the Health Visiting and School Nursing medical and nursing staff within the Directorate enabling these services to be provided to the population of Cwm Taf Morgannwg University Health Board (CTMUHB). The post holder will undertake filing and record storing duties associated with the child health services to support the medical and nursing staff in delivering services.

They will access the National Child Health computer system and any associated clerical duties. The post holder will undertake the ordering and supply of stationery to the Health Visiting and School Nursing Teams working across Cwm Taf Morgannwg University Health Board (CTMUHB). The post holder will be expected to undertake general administration and clerical duties to support other Child Health Teams as required.

Liaise closely with the child health administration manager, community nursery nurses, health visitors, school nurses and other staff when clarifying queries relating to any aspect of the filing duties or the provision of stationery supplies. Deal with telephone enquiries from staff and patients parents/guardians, taking appropriate action as requested. Have experience of working with Microsoft Office Software and be experienced in working a busy office environment, undertaking filing and clerical duties.

Prioritise own workload ensuring work is completed in a timely manner meeting necessary deadlines. Update and maintain an accurate filing system for the Health Visiting and School Nursing records, ensuring all records are easily accessible to staff. File patient records in correct order, ensuring shelves are clearly labelled to enable easy access and traceability of records. Sort and photocopy correspondence, and forward any correspondence to other Health Boards/Trusts as necessary, and send the original documents to the allocated Health Visitor.

Ensure records are kept in a secure manner and in a hazard free environment.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales' largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTMs location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline ther you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Seniority level: Entry level

Employment type: Contract

Job function: Administrative
Industries: Administrative and Support Services

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn't fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

For more information, see Welsh Language Guidance in the documents right at the bottom.

You will be able to find a full job description and person specification attached within the supporting documents or please click Apply now to view in Trac.