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IT Support HelpDesk/Support Technical Support

2nd Line Desktop Support Specialist

Job in Pontyclun, Rhondda Cynon Taf, CF72, Wales, UK
Listing for: Tes
Full Time position
Listed on 2026-01-25
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global EdTech leader is seeking a Desktop Support Analyst to deliver technical support services. The ideal candidate will have strong skills in Windows troubleshooting, Microsoft 365, and customer service. Responsibilities include supporting users with remote access, managing user accounts, and ensuring high standards of service delivery.

This role offers the chance to work in a collaborative team within a dynamic IT environment, contributing to the success of a mission-driven organization focused on empowering educators worldwide.
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