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Donor Support & Booking Specialist; Multi-Channel

Job in Talbot Green, Pontyclun, Rhondda Cynon Taf, CF72, Wales, UK
Listing for: NHS
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Healthcare
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Donor Support & Booking Specialist (Multi-Channel)
Location: Talbot Green

A healthcare organization in Wales is seeking a Donor Contact Centre Advisor. The role involves interacting with blood donors via various channels, handling appointments, and providing outstanding customer service. Candidates should possess strong relationship management skills and ideally have a background in customer service or contact centres. The ability to speak Welsh is desirable. This position requires shift work with hours between 8 am and 8 pm on weekdays and Saturday mornings.
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