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Donor Support & Booking Specialist; Multi-Channel
Job in
Talbot Green, Pontyclun, Rhondda Cynon Taf, CF72, Wales, UK
Listed on 2026-01-29
Listing for:
Welsh Blood Service
Full Time
position Listed on 2026-01-29
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Location: Talbot Green
A healthcare service provider in Wales is looking for a Donor Contact Centre Advisor to join their team. The role involves engaging with blood donors through various channels including phone, email, and social media. You'll handle queries, manage appointment bookings, and ensure high standards of service. The ideal candidate is customer-focused and has experience in a related environment, with Welsh language skills being desirable.
This is a shift-based role with hours from 8am to 8pm, Monday to Friday.
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